Returns and exchanges

Returns and exchanges portal

Start your return at returns.pulsedanceshoes.com using your order number and email address.

Returns and exchanges

Standard shipping is calculated at checkout: processed in 1 to 2 business days, and most orders arrive within 7 to 14 days, with express available at checkout. Import duties and taxes, where they apply, are the customer's responsibility.

Returns and exchanges within 30 days.

You arrange and pay for the return postage. Enter your tracking number on your return page by the date shown. If you don't, the return is cancelled.

Start a return or exchange through our Returns Portal with your order number and email.

Returns and exchanges within 30 days.

You arrange and pay for the return postage. Enter your tracking number on your return page by the date shown. If you don't, the return is cancelled.

Requests reviewed within 24 hours

Refunds processed within 36 hours of your return arriving

Funds usually appear within 10 business days

Shoes must be returned undamaged and in new, resellable condition. A suspected manufacturing fault is always assessed under warranty.

Read the full policy here.

Read the full returns policy